Audience Information

Please read through the FAQs below which will give further details of how performances will run at our venue.

If you have any further questions please call the Box Office on 020 8463 0100 or email [email protected]


How long is the event?

  • Individual event running times are available on the website event listing page. Alternatively, please contact the box office on 020 8463 0100.

How do I book?

  • We ask all customers to book their tickets in advance either online at www.blackheathhalls.com or by phone on 020 8463 0100 (Mon – Fri 10am-5pm).

Will I receive a physical ticket?

  • You will not receive a physical printed ticket, and you won’t need to collect one when you arrive. Instead, you will receive a print at home ticket to your email address. (N.B. this may go to your junk folder depending on your security settings.)
  • Please either print out your print at home tickets or have displayed on your mobile device to present to the Front of House staff at the door.

Is the bar open to buy drinks?

Yes our bar is open for events offering a selection of drinks and snacks.

We encourage you to place your order online here or via the QR code below and we will prepare your drinks ready for collection on your arrival or shortly after you have placed your order. Alternatively, it will be possible to purchase drinks directly from the bar on arrival.

Where can I park?

  • The nearest car park is behind Blackheath Station. This is 5 minutes’ walk from Blackheath Halls. A map and further directions can be found here.
  • Customers with mobility issues are advised to contact the box office on 020 8463 0100 or email [email protected] to discuss parking arrangements.
  • Please be aware if you are travelling by car that Blackheath Halls falls within the Ultra Low Emission Zone (ULEZ).

What COVID safety measures will be in place for my visit?

  • We would also ask that you do not attend events if you are experiencing symptoms, have tested positive or have been asked to isolate.
  • We encourage audiences to take a lateral flow test before leaving home.
  • Government guidance recommends that people wear face coverings in enclosed spaces.
  • We request that you sanitise your hands on arrival.
  • We will continue with increased cleaning and careful ventilation of the building as well as e-ticketing, drinks ordering online and contactless payment.

Please Support Us

Blackheath Halls runs over 800 performances, workshops and activities every year without any core funding, if you are in a position to make a donation, of any size, you will be making a huge difference, please visit our Donate Now page.

We can claim Gift Aid on your donation (where applicable) making your gift go even further. If you require further information, or would like to specify how your donation should be used, please contact Development Officer, Clare Phelan on [email protected]. Thank you for your support.

How to find us

Blackheath Halls
23 Lee Road
London SE3 9RQ