CORONAVIRUS (COVID-19)

Latest Update MON 18 MAY 2020

First, and foremost, all of us at Blackheath Halls send our best wishes and hope you are keeping well.

Following ongoing government advice, with regret we will be extending our temporary closure until at least Saturday 4 July.

If you have booked tickets for events during this period of closure, you will receive an email outlining your options. As we are sure you will understand, box office staff are extremely busy at this time and your patience in dealing with your cancellation would be greatly appreciated.

Please Support Us

We would like to take this opportunity to say thank you to you all for your ongoing support. We have received some lovely messages as well as some very generous donations to date and both this support and positivity mean so much to us during these difficult times.

Blackheath Halls runs over 800 performances, workshops and activities every year without any core funding. We are hugely dependent on ticket sales, bar income and income from hires, so being closed for an extended period is enormously concerning from a financial perspective, especially when we are also trying to deal fairly with artists, freelancers and casual staff who depend on the creative sector for their work.

We recognise that everyone has different circumstances, and this is a difficult time for many individuals and organisations, but if you are in a position to help we would be enormously grateful. This should enable us to get through this difficult time, and re-open when it is safe to do so, continuing to present a wide range of performances and community engagement activities for people of all ages.

To make a gift, no matter how large or small please visit: Support Us

We will also be able to claim Gift Aid on any donations made in this way (if appropriate).

Enjoy Virtual Performances

Whilst it is not possible to attend live performances we are going to be sharing suggestions for online listening and viewing from some of our favourite musicians and performers, so please do keep an eye on our social media platforms for updates.

We will continue to monitor the situation closely, and will keep the website updated with information on any extended closure dates or rescheduling of events in due course.

We all very much look forward to the time when we can re-open our doors and welcome you back into the building. In the meantime we are sending our very best wishes, and enormous thanks for your continued support.

For more advice on the coronavirus visit the NHS website 

HOW TO BOOK

For any ticketed event at Blackheath Halls:

Online

Tickets can be purchased at any time via our website.

Phone the Box Office

020 8463 0100
Monday – Thursday 10am-2pm
A booking fee of £2 per transaction will apply for all tickets purchased by phone or online

The box office is expected to be busy at this current time and your patience would be greatly appreciated.

In Person

During this current period of closure (Tue 17 Mar – Sun 19 Apr inclusive), we will be operating a limited remote box office service.

• It will not be possible to purchase or collect tickets in person
• Postal tickets will be mailed upon our return to normal service for a charge of £1.20 per transaction within the UK.

Please keep an eye on our website for updates on venue re-opening dates or join our mailing list

On the night

Tickets are sometimes available on the door at the venue on the night of a performance. Please arrive early to avoid disapointment.

TICKET PRICES

Ticket prices vary, please see individual performance listings. Concession rates are available where indicated (ID must be shown).

Concession rates are available for:

• young people under the age of 18
• people aged 60 plus
• students
• those in receipt of unemployment benefits
• those in receipt of disability benefits (who are also entitled to a free companion ticket)

A booking fee of £2 per transaction will apply for all ticket purchases by phone or online.

Tickets can be be posted at a charge of £1.20 per transaction within the UK or collected from the box office direct.

MUTIBUY DISCOUNTS

Multibuy discounts are available on selected events

• Save 10% when you book 3-4 events
• Save 15% when you book 5-7 events
• Save 20% when you book 8-10 events
• Save 25% when you book 11+ events

Multibuy discount will be calculated automatically when booking eligible events. These are subject to availability and cannot be combined with other offers.

Please call the Box Office on +44(0)20 8463 0100 if you require further information.

CONCESSIONS

Concessionary ticket prices are available to Under 18s, full-time students, over 60s, benefit recipients (Jobseekers Allowance, Income Support and Pension Credit), MU members and Lewisham Card holders. Please bring your indentification with you when you purchase your ticket/s.

STUDENTS

If you are a student you can are entitiled to discounted tickets for selected events throughout the year.

GROUP DISCOUNTS

Make the most of our group bookings scheme, with savings of 10% on tickets for groups of 10-19 people and 20% for groups of 20 or more.

Offer excludes some performances and concessionary offers may not be combined.

EXCHANGES AND REFUNDS

Tickets may be exchanged for another concert at Blackheath Halls or for a credit voucher at a handling fee of £2 per transaction up to 48 hours prior to the event/performance. All tickets are non-refundable.

All discounts are subject to availability and cannot be combined.

• Credit vouchers and Gift Vouchers are valid for one year from the date of issue or purchase
• The right is reserved to substitute artists and to vary programmes where necessary

FREE EVENTS

Please note that our free events are popular and may be oversubscribed. Free tickets are usually available at the door but when free events are listed as ticketed we recommend booking in advance to ensure a seat

ACCESSIBILITY

Blackheath Halls is committed to making your visit easy and enjoyable. Where possible we operate a family friendly and fully accessible venue with baby change facilities, lift and accessible toilets.

Wheelchair users  – The venue is fully accessible for customers with reduced mobility.

Visually impaired customers  – Guide dogs are welcome.

We offer discounts and complimentary access assistant tickets (subject to availability)

Access arrangements – please call 020 8463 0100 before your visit so we can best accomodate your needs.

CANCELLATIONS

In the event of a performance being cancelled or postponed, we will contact all bookers either by email or phone to let them know the rescheduled date or to offer a refund or credit voucher.

Please note that booking and postal charges are non-refundable.