fbpx

Ticket information

HOW TO BOOK

For any ticketed event at Blackheath Halls:

Online

Tickets can be purchased at any time via our website.

Phone the Box Office

020 8463 0100
Monday – Friday 10am-5pm
A booking fee of £2 per transaction will apply for all tickets purchased by phone or online

Postal tickets can be mailed for a charge of £1.20 per transaction within the UK.

In Person

Tickets can be purchased during our opening hours Monday – Friday 10am-5pm

On the night

Tickets are sometimes available on the door at the venue on the night of a performance. Please arrive early to avoid disapointment.

TICKET PRICES

Ticket prices vary, please see individual performance listings. Concession rates are available where indicated (ID must be shown).

Concession rates are available for:

  • young people under the age of 18
  • people aged 60 plus
  • students
  • those in receipt of unemployment benefits
  • those in receipt of disability benefits (who are also entitled to a free companion ticket)

A booking fee of £2 per transaction will apply for all ticket purchases by phone or online.

Tickets can be be posted at a charge of £1.20 per transaction within the UK or collected from the box office direct.

CONCESSIONS

Concessionary ticket prices are available to Under 18s, full-time students, over 60s, benefit recipients (Jobseekers Allowance, Income Support and Pension Credit), MU members and Lewisham Card holders. Please bring your indentification with you when you purchase your ticket/s.

STUDENTS

If you are a student you can are entitiled to discounted tickets for selected events throughout the year.

GROUP DISCOUNTS

Make the most of our group bookings scheme, with savings of 10% on tickets for groups of 10-19 people and 20% for groups of 20 or more.

Offer excludes some performances and concessionary offers may not be combined.

EXCHANGES AND REFUNDS

Tickets may be exchanged for another event at Blackheath Halls or for a credit voucher at a handling fee of £2 per transaction up to 48 hours prior to the event/performance. All tickets are non-refundable.

All discounts are subject to availability and cannot be combined.

  • Credit vouchers and Gift Vouchers are valid for one year from the date of issue or purchase
  • The right is reserved to substitute artists and to vary programmes where necessary

If you wish to transfer your ticket into someone else’s name, please contact us by email or telephone at least 24 hours before the start of the event and we will do our best to accommodate the change.

Except as permitted above, your tickets may not be transferred or resold. We reserve the right to refuse entry to any bearer of a ticket if we believe their ticket has been transferred or resold in breach of this condition.

FREE EVENTS

Please note that our free events are popular and may be oversubscribed. Free tickets are usually available at the door but when free events are listed as ticketed we recommend booking in advance to ensure a seat

ACCESSIBILITY

Blackheath Halls is committed to making your visit easy and enjoyable. Where possible we operate a family friendly and fully accessible venue with baby change facilities, lift and accessible toilets.

Wheelchair users  – The venue is fully accessible for customers with reduced mobility.

Visually impaired customers  – Guide dogs are welcome.

We offer discounts and complimentary access assistant tickets (subject to availability)

Access arrangements – please call 020 8463 0100 before your visit so we can best accomodate your needs.

CANCELLATIONS

In the event of a performance being cancelled or postponed, we will contact all bookers either by email or phone to let them know the rescheduled date or to offer a refund or credit voucher.

Please note that booking and postal charges are non-refundable.

How to find us

Blackheath Halls
23 Lee Road
London SE3 9RQ